50th Anniversary
Sound + Vision
Visit our store for more!
26 The Triangle
Frinton on SeaCO13 0AU
Open Mon – Sat
9:00am to 17:00pm
Tel: 01255 673766

Customer Testimonials

More reasons to choose Sound+Vision Electronics

We pride ourselves on our standard of service and always welcome feedback from our customers. Below you will find some of the comments our customers have made recently.
Mr Lee-Chaplin - Frinton - July 2023

“An amazingly reliable, honest company with the most efficient and knowledgeable engineers and staff! We totally recommend them and wouldn’t give anyone else a second thought! If they don’t know about it then no one else does! They sorted out our system and it is amazingly efficient. Thank you David!”



Mrs Smith - Arlesford - January 2023

“Thank you Sound & Vision for a very professional & expert installation of our new Solar PV system. The process from survey to handover was always friendly & honest.

Coming up to our first full month with the panels installed & we are ecstatic! Our Octopus readings are showing we have only spent 68p on using electric all month & will receive £107 credit on our account with our export.

Thank you! Mrs Smith, Alresford”



Mr & Mrs Mendham - Colchester - February 2022

We want to put on record our thanks and appreciation for the excellent service we have once again received from your company.

 The purchase of our new Sony OLED television, together with our new Hotpoint washing machine went perfectly.

 Both items were price matched with other electrical retailers.

 They were delivered and installed at our home address by two of your installation engineers at a date and time agreed. The engineers were polite, civil and helpful. Nothing was too much trouble.

 The minor issue that was left outstanding, was rectified personally by Daniel Worwood your retail manager on a Sunday in his own time.

 This is the second time we felt the urge to write a testimonial, our previous one is attached.

 We cannot speak highly enough of Sound and Vision Electronics. They are professional, customer focussed and offer value for money.

Mrs Case - Clacton - January 2022

“Graham was excellent, within 2 minutes he found out that the problem was not the television but the aerial which he managed to sort. Very very impressed, thank you. Sue”

Mr & Mrs Mendham - Colchester - September 2016

I just wanted to put into words our eternal gratitude for the thoroughly professional way you dealt with the issue of our new television.

 When you delivered the set it was installed by your very polite engineers, who then spent as long as was necessary to educate us on how to use it.

 Unfortunately, within days, through no fault of yours the set developed an annoying glitch.

 I notified you immediately. Your response was for us not to pay for it, and that it would be replaced by the new, upgraded and more expensive model. This was because the set we had was a discontinued model.

 Eventually the new set came into stock at which point you delivered and installed it on a Saturday morning.

 Only then did you charge us the cost of the original set.

 This level of customer service is unprecedented in my experience and we would recommend your company to anyone.

 Thank you to everyone at Sound and Vison you are truly customer focussed.

Walton Maritime Museum - Walton on the Naze
“Your team of David and Kierran did a brilliant job this morning.  They arrived bang on time and worked very quickly and smoothly through the installation.  We talked through the routing and overcame a few little problems.  David advised me how to operate the system when the installation was complete. They left everywhere clear and clean and I was extremely pleased with their work.  Thank you.”
Mr O'Connor - Walton-On-The-Naze
“May I take this opportunity to congratulate you on the quality of your staff if the two young men who carried out the work are typical. They were courteous, friendly and made absolutely sure that the job was completed to my satisfaction. First rate service – a pleasure to pay your bill – well almost.”
Mr & Mrs Wood - Frinton
“Thank you for the recent supply and fitting of various items in our home.

Your staff have been amazing throughout. Their attention to detail and customer service has once again proven to be outstanding. Nothing was too much trouble for them as their primary concern was to please us, the customer. They treated the job as though they were fitting in in their own home. You can’t ask for more than that.

From Daniel in the showroom to the aerial installation, the laying of the cable and the setting up of the new Blu-ray recorder and televisions we are left most impressed. We’re not too sure who the neatest worker is now on your team. We thought that Luke would take some beating in terms of tidiness but Matthew and his team on Tuesday are also up there with the best.

We will have no hesitation in recommending you to anyone considering who to go for their sound, vision and electronics requirements. We wish you every continued success, you certainly deserve it.

Brilliant, well done and thank you again.”

Mr Donoghue - Beaumont cum Moze
“I did ‘phone on the day but thought I would also write to say thank you to both Matt and Rob for their excellent work on Friday when they installed our new digital aerial and ensured it was sited optimally. This has immediately ensured we are now receiving channels in HD and a multitude of other channels that we have never had previously. Personally I’d rather not have to view Eastenders in HD but you have definitely made at least one member of my household very happy indeed!

Both Matt and Rob arrived on time, were extremely courteous and completed the work very promptly with the minimal of impact to our home. I wanted to say, therefore, that I feel they are a credit to your company so please pass on my personal thanks to them both.”

Mr Mendham - Colchester
“Yesterday I had some work done at my property by Graham Keeble’s company and I just wanted to share with you my experience:

  • I had a free site survey carried out by Graham personally on a Saturday, which involved supplying and installing a new TV and moving 4 others
  • The engineers yesterday rang ahead before they arrived as promised, were very polite and courteous
  • They kept me informed throughout the whole job
  • I was given a detailed explanation on how to use the new equipment when the job was complete
  • They kept my house clean and tidy throughout
  • The whole job was cheaper than any of the out of town electrical shops
  • I would like to thank Graham and his team and to thoroughly recommend their services to any of you”
Mrs Finch - Via Facebook
“Went to Sound+Vision Electronics at Frinton Triangle yesterday to enquire about recording devices.
The service, knowledge and patience I was shown was second to none.
With a good choice and competitive prices. Why don’t we all shop locally?
A great shopping experience. I cannot recommend them highly enough.”
Mr Rolt - Via Facebook
“They have recently rewired my whole house, the wiring before was a mess yet they dealt with it all and went above and beyond what they needed to do and i now have a very tidy trip box and all the redundant cables have gone, everything is up to date and safe. Fantastic bunch of guys.”
Mrs Garner - Via Facebook
“We had two of there repair men replacing the aerial and sky dish in the most horrendous rain and cold and they did not leave until it was done. I personally would have left it till the next day but they said they weren’t going anywhere till it was done. I actually went in and praised them to there work and to the council.”
Mr Neville - Via Facebook
“First class service, it’s refreshing to visit an electronics store where the staff can provide quality feedback on each product.”
Mrs Dawson - Via Facebook
“My in laws where very impressed with the professional service they received today from Sound and vision, the chap was very polite, and did not leave any mess and was extremely efficient about his job!
Thank you, well done to your team :)”
Mrs Mitchell - Via Facebook
“I can thoroughly and wholeheartedly recommend. My aerial broke in storm Katie. Someone came to look at it on the first working morning after the storm and it was expertly replaced by very tidy workmen before the day was out! Exceptional service!”
If you would like to send us feedback on the service you have received from us, please complete the contact form below. Alternatively you can write to us at the address above, visit our Facebook page or e-mail us at frinton@save-electronics.co.uk
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